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Bullion Direct's web-based service allows you to
transact your business without the need for contacting us. Online access,
self-control over your account, plus automated email confirmations provide
the necessary tools and transparency to place orders and to monitor
their status 24/7.
If you need to contact us, however, you are welcome to contact us by the
means provided below:
By Email
Email is our primary form of communication. Your message will be routed
to the appropriate department. To send a secure message, please login
to your account prior to sending us your message.
By Phone
Due to our global exposure on the Internet, Bullion Direct® does not
offer a toll-free number as we have no way to control this expense.
However, you are welcome to call and leave us a message at our
Corporate Office in Austin, Texas. Your message will be converted
to an email and routed to the appropriate department.
(512) 462-2646
By Regular Mail
Your are welcome to send us a letter to our Corporate Office:
BDirect, Inc.
2028 E. Ben White Blvd.
Suite 240
Austin, TX 78741
For our Payment Address, please see the Payment Instructions
section under Member Services, once you login to your account.
In Person
For our security, all of our facilities are private.
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