Delivery FAQ

Getting Started

FAQs

Knowledgebase

Bullion Market

Catalog

Member Services

Tools

Delivery FAQ

Friday, November 20, 2009

Can I deliver/pick-up my product to/from your location?: No. For security purposes, our various facilities are private. Furthermore, our distribution system is not designed to transfer product in person to/from the public.

For help arranging secure transport of your product to us, please feel free to contact us
How secure will my delivery be?: We use discreet and secure packaging materials when sending your product. The package will not indicate the contents or true value, and is fully insured through our Lloyd's of London policy. We send all packages with Signature Required and Online Tracking (online tracking not available for USPS shipments).
Will you deliver product outside the U.S.?: No. Unfortunately, we are not set up to distribute outside the U.S. at this time. Please check back with us on occasion as we eventually plan to expand our services.