Bullion Direct provides FREE storage so that you can accumulate your orders from our exchange and catalog into a single portfolio. This enables you to save money on shipping/handling fees by taking periodic delivery.

We use facilities, transport companies, and shipping/handling practices which are acceptable under our Lloyd's of London insurance policy.

Stored product is not physically segregated to each individual customer. However, through the systems of accounts, product is exclusively allocated to your account portfolio: you are purchasing individual products and not "pool" metal. For your protection, stored products are not the assets of Bullion Direct.

If you require long-term, segregated, or allocated storage arrangements, simply request physical delivery to one of these independent storage options:

Personal Storage: your personal vault or safe.
Safe Deposit Box: Banks, Trust Companies, etc.
Depository: Brinks, Delaware Depository, HSBC Bank, etc.

Please note that under an independent storage arrangement, quality control and authentication of products may not be provided by the storage company itself.

Clarification of Bullion Direct's Lloyd's of London Insurance Policy.

In addition to certain internal policies and procedures, our Lloyd's of London insurance policy is maintained to help protect our ability to meet our obligations to you as outlined in our Terms of Service.  It is important to note that you are still reliant on Bullion Direct's ability to fulfill its obligations to you. Furthermore, our Lloyd's of London policy, in no direct way covers our customers individually.